There are so many ways for us to connect, research, express ourselves in this Web 2.0 world. One of the reasons that I wanted to get involved in the NEFLIN 23 things project was to enable me to assist library users as they ask questions about blogs, facebook, e-mail, etc because providing excellent customer service is very important to me. As more and more members of our community see the library as not just a building with books and DVDs but as a portal to developing themselves, tapping into creative impulses, communicating with people outside their immediate neighborhoods, exploring new ideas - at no cost! They don't have to purchase expensive equipment beyond their means - they can use the cool stuff at the library!
Of course we spend a good deal of time helping with just the bare bones stuff. If you want to apply for a job, you need to have an e-mail address, if you want to manage your FPL account online, you need to have an e-mail address. And by the way, if you're applying for a job you might want to open an e-mail account for business purposes.
Save the fluffybunnyclassof2001@yahoo.com to write to your friends!
